Compaq Armada E500 & V300.pdf

2000 Compaq Computer Corporation.

C OMPAQ , the Compaq logo, and A RMADA Registered in U. S. Patent and Trademark Office

Microsoft, Windows, Windows NT, are registered trademarks of Microsoft Corporation in the United States

and/or other countries. Intel and Pentium are registered trademarks of Intel Corporation in the United States

and other countries.

All other product names mentioned herein may be trademarks or registered trademarks of their respective

companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information

in this document is subject to change without notice and is provided “as is” without warranty of any kind.

The entire risk arising out of the use of this information remains with the recipient. In no event shall

Compaq be liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever

(including without limitation, damages for loss of business profits, business interruption, or loss of business

information), even if Compaq has been advised of the possibility of such damages. The limited warranties

for Compaq products are exclusively set forth in the documentation accompanying such products. Nothing

herein should be construed as constituting a further or additional warranty.

Fourth Edition April 2000

First Edition November 1999

Published in the U.S.A., U.K., Singapore, and Taiwan.

Documentation Part Number 128679-004

Spare Part Number 162812-001

preface

chapter 1

1.1 Computer Features and Models ................................................1-1

Models .....................................................................................1-2

Features....................................................................................1-8

1.2 Intelligent Manageability ........................................................1-10

Accessing the Web Agent .....................................................1-10

Asset Management ................................................................1-10

Fault Management .................................................................1-11

Fault Management Alerts ......................................................1-12

Security Management............................................................1-12

Configuration Management...................................................1-13

Managing Power....................................................................1-13

Accessing Power Management .............................................1-13

Power Management Levels ...................................................1-13

1.3 Computer External Components.............................................1-14

1.4 Design Overview.....................................................................1-26

chapter 2

2.1 Preliminary Steps ..................................................................... 2-2

2.2 Clearing Passwords ...................................................................2-2

2.3 Power-On Self-Test (POST) .....................................................2-4

2.4 POST Error Messages ...............................................................2-4

2.5 Compaq Utilities ....................................................................... 2-9

Selecting Computer Setup or Compaq Diagnostic

for Windows............................................................................ 2-9

Using Computer Setup .......................................................... 2-10

File Menu .............................................................................. 2-11

Security Menu ....................................................................... 2-12

Advanced Menu .................................................................... 2-13

Using Compaq Diagnostics for Windows ............................ 2-14

Factory Default Settings ....................................................... 2-15

2.6 Troubleshooting Without Diagnostics.................................... 2-17

Before Replacing Parts.......................................................... 2-17

Obtaining Update Information with Info Messenger ........... 2-17

Checklist for Solving Problems ............................................ 2-18

chapter 3

3.1 Serial Number Location............................................................ 3-1

3.2 Computer System Major Components ..................................... 3-2

3.3 Miscellaneous Plastics Kit Components ................................ 3-10

3.4 Mass Storage Devices ............................................................. 3-11

3.5 Miscellaneous ......................................................................... 3-12

chapter 4

4.1 Tools Required.......................................................................... 4-1

4.2 Service Considerations ............................................................. 4-2

Plastic Parts ............................................................................. 4-1

Cables and Connectors............................................................ 4-2

4.3 Preventing Damage to Removable Drives ............................... 4-3

4.4 Preventing Electrostatic Damage.............................................. 4-3

4.5 Packaging and Transporting Precautions ................................. 4-4

4.6 Workstation Precautions ........................................................... 4-4

4.7 Grounding Equipment and Methods ........................................ 4-5

chapter 5

5.1 Serial Number ...........................................................................5-1

5.2 Disassembly Reference Chart ...................................................5-2

5.3 Preparing the Computer for Disassembly .................................5-3

5.4 Computer Feet ...........................................................................5-4

5.5 Mini PCI Slot ............................................................................5-5

Removing the Mini PCI Slot Cover ........................................5-5

Installing a Modem or Network Interface Card ......................5-6

5.6 Touch Button.............................................................................5-7

Removing the Touch Button ...................................................5-7

5.7 Keyboard ...................................................................................5-9

Removing the Keyboard........................................................5-10

5.8 Memory ...................................................................................5-13

Removing a Memory Expansion Board ................................5-14

Installing a Memory Expansion Board .................................5-15

5.9 Display.....................................................................................5-16

Removing the Display ...........................................................5-17

5.10 Real Time Clock (RTC) Battery ...........................................5-21

Removing the RTC Battery ...................................................5-21

5.11 LED Board ............................................................................5-22

Removing the LED Board .....................................................5-22

5.12 Top Cover..............................................................................5-23

Removing the Top Cover ......................................................5-23

5.13 Front Shield ...........................................................................5-27

Removing the Front Shield ...................................................5-27

5.14 Diskette Drive (Armada V300 only).....................................5-29

Removing the Diskette Drive ................................................5-29

5.15 System Board ........................................................................5-30

Removing the System Board.................................................5-30

5.16 Voltage Converter Board ......................................................5-34

Removing the Voltage Converter Board...............................5-34

5.17 Fan .........................................................................................5-36

Removing the Fan..................................................................5-36

chapter 6

6-1

appendix a

A-1

appendix b

B-1

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