Compaq Tablet PC TC1000.pdf

Maintenance and Service Guide

Compaq Tablet PC TC1000

Document Part Number: 268627-001

November 2002

This guide is a troubleshooting reference used for maintaining

and servicing the tablet PC. It provides comprehensive

information on identifying tablet PC features, components, and

spare parts, troubleshooting tablet PC problems, and performing

tablet PC disassembly procedures.

Compaq and the Compaq logo are trademarks of Compaq Information

Technologies Group, L.P. in the U.S. and/or other countries. Microsoft and

Windows are trademarks of Microsoft Corporation in the U.S. and/or other

countries. All other product names mentioned herein may be trademarks of their

respective companies.

Compaq shall not be liable for technical or editorial errors or omissions

contained herein. The information in this document is provided “as is” without

warranty of any kind and is subject to change without notice. The warranties

for Compaq products are set forth in the express limited warranty statements

accompanying such products. Nothing herein should be construed as

constituting an additional warranty.

Maintenance and Service Guide

First Edition November 2002

Document Part Number: 268627-001

Contents

1 Product Description

1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3

1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8

1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . . 1–10

1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–11

1.5 Tablet PC External Components . . . . . . . . . . . . . . . 1–12

1.6 Keyboard Components. . . . . . . . . . . . . . . . . . . . . . . 1–24

1.7 Docking Station Components . . . . . . . . . . . . . . . . . 1–30

1.8 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–34

2 Troubleshooting

2.1 Computer Setup and Diagnostics Utilities . . . . . . . . . 2–1

Selecting Computer Setup or Compaq Diagnostics . 2–1

Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3

Selecting from the Security Menu . . . . . . . . . . . . . . . 2–4

Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5

2.2 Using Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . 2–7

Obtaining, Saving, or Printing

Configuration Information. . . . . . . . . . . . . . . . . . . . . 2–7

Obtaining, Saving, or Printing Diagnostic

Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

2.3 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . . 2–10

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iii

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Tablet PC System Major Components . . . . . . . . . . . . 3–2

3.3 Miscellaneous Cable Kit Components . . . . . . . . . . . . 3–6

3.4 Miscellaneous Plastics/Hardware Kit Components . . 3–7

3.5 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8

3.6 Docking Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9

3.7 Docking Station Components . . . . . . . . . . . . . . . . . 3–10

3.8 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . . 4–2

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . . 4–4

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . . 5–3

5.3 Preparing the Tablet PC for Disassembly . . . . . . . . . 5–4

5.4 Real Time Clock (RTC) Battery . . . . . . . . . . . . . . . 5–11

5.5 Display Panel Assembly . . . . . . . . . . . . . . . . . . . . . 5–12

5.6 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21

5.7 Digitizer Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–23

5.8 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24

5.9 Fan and Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . 5–31

5.10 Modem Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–34

5.11 Switch Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–35

5.12 Docking Station . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–37

Maintenance and Service Guide

6 Specifications

A Connector Pin Assignments

B Power Cord Set Requirements

3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1

General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B–1

Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2

Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–3

C Screw Listing

Index

Maintenance and Service Guide

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