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1525 BEC HB (2004) v5
READING
QUESTIONS 1 – 45
2
SPOR TMASTER
TMASTER
Pakistan-based manufacturer of sports items wishing to do
business in Europe is looking for importers
PA RT ONE
Questions 1 – 5
T EL : 92 555 4321
• Look at questions 1 – 5 .
• In each question, which sentence is correct?
• or each question, mark one letter ( A , B or C ) on your Answer Sheet.
Sportmaster wants to
A sell its products abroad.
B import products into Pakistan.
C manufacture in Europe.
Example
0
Don’t forget – flight BA 692 6.45 p.m.
Telephone message
Bill Ryan caught 9.30 flight – due here 11.30 now, not 12.30.
The plane arrives at
A quarter to seven in the morning.
B quarter past six in the evening.
C quarter to seven in the evening.
The correct answer is C , so mark your Answer Sheet like this:
3
NOTICES FOR DISPLAY ABOVE THIS
PHOTOCOPIER MUST FIRST BE
HANDED TO RECEPTION
When does Bill Ryan expect to arrive?
A
9.30
ABC
0
B
11.30
A You can photocopy notices at Reception for display here.
B Photocopied notices can only be displayed at Reception.
C Ta ke your notice to Reception if you want it displayed here.
C
12.30
The correct answer is B , so mark your Answer Sheet like this:
1
Office Staff Required
4 THE AIRPORT EXPRESS DEPARTS FROM PLATFORM 3 EVERY 20 MINUTES
DURING THE DAY (EVERY 30 MINUTES AT NIGHT)
Experience essential
Full training given (leading to
recognised qualifications)
A The train service to the airport runs 24 hours a day.
B Airport trains leave Platform 3 at 20 minutes past the hour.
C The airport express takes half an hour at night.
1
Office Staff Required
Applicants must have
A relevant qualifications.
B previous experience.
C recognised training.
5
Goods not normally dispatched unless paid for at time of ordering –
payment on delivery by special arrangement only
Experience essential
Full training given (leading to
recognised qualifications)
Customers should normally pay for goods
A when their order is processed.
B when the goods are delivered.
C when they place an order.
Applicants must have
A relevant qualifications.
B previous experience.
C recognised training.
2
Turn Over
3
SPOR
Example:
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PA RT T WO
Questions 6 – 10
6 Margaret Williams needs help in choosing the business loan with the most competitive terms.
7 Ibrahim Shah wants to be sure that there will be enough demand for his product.
• Look at the advertisement below. It shows services offered by a business consultancy.
• or questions 6 – 10 , decide which service ( A – H ) would be suitable for each person.
• or each question, mark one letter ( A – H ) on your Answer Sheet.
• Do not use any letter more than once.
8 Maria Fernandez would like some advice about where to advertise a new line of goods.
9 Kim Seng wants to research new laws on constructing buildings.
10 Peder Andersen needs to know whether his existing funds are enough to set up his business.
THINKING OF STARTING A BUSINESS?
Need expert advice and/or assistance in one or
more of the following areas?
A Market Research
B Constructing a schedule
C Calculating costs
D Meeting legal requirements
E Obtaining finance
F Renting or purchasing premises
G Recruiting and training staff
H Promoting products and services
Turn Over
4
5
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PA RT THREE
Questions 11 – 15
11 In this month, total expenditure, like income, showed a fall, while spending on advertising
demonstrated the opposite trend.
• Look at the chart below. It shows a restaurant’s income, total expenditure and advertising costs
during an eight-month period.
• Which month does each sentence ( 11 – 15 ) on the opposite page describe?
• or each sentence, mark one letter ( A – H ) on your Answer Sheet.
• Do not use any letter more than once.
12 Total expenditure rose slightly in this month, while advertising costs reached their peak, leading
to a higher income in the following month.
13 Despite a decline in advertising costs in this month, expenditure as a whole rose.
14 This month’s improvement in income was particularly welcome, as it was not matched by an
increase in expenditure.
£
15 While this month saw a low point in the restaurant’s income, expenditure continued to fall.
8000
7000
6000
5000
4000
Income
Total expenditure
3000
Advertising
2000
1000
0
ABCDE
F
GH
Month
Turn Over
6
7
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PA RT FOUR
Questions 16 – 22
16 With a QVM machine, companies can avoid having a canteen altogether.
A Right
B Wrong
C Doesn’t say
• Read the advertisement below for a hot drinks machine.
• Are sentences 16 – 22 on the opposite page ‘Right’ or ‘Wrong’? If there is not enough
information to answer ‘Right’ or ‘Wrong’, choose ‘Doesn’t Say’.
• or each sentence 16 – 22 , mark one letter ( A , B or C ) on your Answer Sheet.
17 The QVM machine provides enough hot drinks for up to fifteen people.
A Right
B Wrong
C Doesn’t say
18 Most customers prefer to rent the QVM machine over sixty months.
ADVERTISING FEATURE
A Right
B Wrong
C Doesn’t say
Save money and keep your staff happy
19 The electricity used daily by the machine costs less than the price of a hot drink.
It can be expensive to keep the
canteen open to serve drinks to your
staff through the day. Our QVM hot
drinks machine replaces this service,
so that you can close the canteen
between mealtimes.
You can install the QVM hot drinks
machine anywhere in the building.
One machine is suitable for a staff of
ten to fifteen people. It costs £1300 to
buy, or £11.00 per week to rent over
60 months. It is not expensive to
operate: for example, the cost of
power for one day is 30p, nearly as
cheap as the price of one hot drink
from the machine.
Our company will carry out a
weekly service, at a charge of £10.00.
We can also refill the machine with
drinks ingredients for an extra charge
of £8.00. Some customers prefer to do
this themselves, however.
There are eight choices of hot drink
available from the QVM machine, and
our company offers one month’s trial
free of charge, so that you can
estimate how popular the machine
will be and see what the actual savings
are.
A Right
B Wrong
C Doesn’t say
20 The machine company empties the money from the machine as part of its service agreement.
A Right
B Wrong
C Doesn’t say
21 Customers can refill their machines with drinks ingredients, if they want to.
A Right
B Wrong
C Doesn’t say
22 During the trial period, the customer pays a reduced amount to rent the machine.
A Right
B Wrong
C Doesn’t say
Turn Over
8
9
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PA RT FIVE
Questions 23 – 28
23 The reviewer suggests that one advantage of the book is that
• Read the following review of a book called The Bosses Speak .
• or each question 23 – 28 on the opposite page, choose the correct answer.
• Mark one letter ( A , B or C ) on your Answer Sheet.
A it is better value than other management books.
B it does not need to be read right through.
C it is about well-known people.
24 The book concentrates on the fact that the twenty executives who are interviewed
The Bosses Speak
A work in a number of different industries.
B started their companies.
C have worked for different lengths of time.
John Stuart is an executive
recruitment specialist who has
turned to writing. The result is this
book, based on interviews with
twenty Chief Executives.
Stuart doesn’t seem interested in
these differences. The interviewees
work in everything, from retailing
to airlines to software, and it is this
variety that forms the main theme
of Stuart’s book.
anyone can be equally successful,
which is definitely not the case.
And the other qualities are ones
which most successful bosses I’ve
seen definitely do not have. So in
the end I’m no wiser about what
really goes on.
25 The reviewer cannot accept Stuart’s opinions because Stuart
A makes unreasonable complaints about the interviewees.
B writes too positively about the interviewees.
C has different attitudes towards different interviewees.
Each top manager – none of them
famous names, surprisingly – is
given a short chapter, and there is
some introductory material and a
conclusion. This means you can
jump from one person to another,
in any order, which is good for
people who are too busy to read
a book from cover to cover. For
a management book it isn’t
expensive, although whether it’s
good value for money is doubtful.
I have to say that Stuart’s approach
annoys me. He rarely stays at a
distance from his interviewees,
who are mostly presented in their
own, positive words. If this were
always the case, at least you
would know where you were. But
he seems to dislike certain
interviewees. As a result, I don’t
know whether to accept any of his
opinions.
Perhaps I’m being unfair. As long
as you don’t think about whether
you’d like them as friends, and pay
no attention to most of the advice
they give, the most readable parts
are where the bosses describe their
route to their present position.
26 Reading the book made the reviewer think that
A there are certain qualities which all Chief Executives need.
B it is difficult to discover how people really run a company.
C running a company is easier than many people think.
Stuart seems to think that his book
would be useful for people aiming
for the top, and that it might even
make a few want to start their own
company; but, in fact, what they
could learn here is very limited.
Seen as light business reading for
a doctor or teacher, though, this
book would provide some good
entertainment.
Some of the twenty interviewees
started their own businesses,
while others joined a company
and worked their way up. Some
are fairly new in their position,
and others have had years of
experience, though, strangely,
It also means that the book gives
no clear lessons. At the very least,
I expected to learn what makes a
successful Chief Executive. But
these people seem to share two
types of qualities. Some of them
are very common, suggesting that
27 Which parts of the book did the reviewer most enjoy reading?
A how the interviewees became Chief Executives
B what sort of people the interviewees are
C the advice given by the interviewees
28 The reviewer recommends the book for people who
A intend to set up in business.
B want to become senior managers.
C are outside the field of business.
Turn Over
10
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