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Ubisoft Entertainment
Might & Magic Heroes VI v1.00
SEPTEMBER 2011
Thank you for purchasing Might & Magic Heroes VI! In this document you will find general information about the game. Included is some information that is not in the manual due to the production process.
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Table of Contents
1. Installation Instructions
1.0. Installation
1.0.1 Game Requirements *PLEASE READ*
1.1. Installation Hints
1.2. System Requirements
1.2.1 Minimum Configuration
1.2.2 Recommended Configuration
1.2.3 Supported Video Cards at Release Time
1.3. Uninstallation
2. Known Issues
2.1. Display/Performance Settings
2.2. Installing Graphics and Motherboard Drivers
2.3. Installing Sound Drivers
2.4. Installing DirectX
3. Important Web Sites, Contact Information and Technical Support
3.1. Technical Support
3.2. Important Websites
4. Legal Information
1.0 Installation
Place the DVD into your DVD-ROM drive and wait for the autorun menu to start.
If the autorun menu does not start automatically, click on START in your Windows® taskbar and select RUN. Enter “D:\autorun.exe” and click OK. The autorun menu will appear. If your DVD-ROM drive has a different drive letter than “D”, change it accordingly.
Select INSTALL.
Follow the installation instructions.
Starting the Game
On Windows 2000/XP go to: START > PROGRAMS > UBISOFT > MIGHT & MAGIC HEROES VI and select “MIGHT & MAGIC HEROES VI”.
On Windows Vista go to: START > PROGRAMS > GAMES > GAMES EXPLORER and select “MIGHT & MAGIC HEROES VI”.
On Windows Seven go to: START > ALL PROGRAMS > GAMES and select “MIGHT & MAGIC HEROES VI”.
1.0.1. Game Requirements *PLEASE READ*
In order to play the game and access all game features, you need to create an Ubi.com account, through the Ubisoft Game Launcher or on the official Ubisoft website (http://www.ubi.com).
Moreover, an active Internet connection is required, to access all the game features, and during your whole game session.
Finally, the Ubisoft Game Launcher needs to be installed in order to run the
game. If you have uninstalled the Ubisoft Game Launcher by mistake, just run the game and it should reinstall the Ubisoft Game Launcher automatically.
If you encounter a problem during activation, you can get help via the following
website: http://www.mmh6.com
1.1. Hints
* It is _not_ advisable to install the game into the Windows folder (usually
C:\Windows), a subfolder of the Windows folder, nor the root of the system drive (usually C:\).
* It is recommended to close all other running programs before installing the game, to reduce the risk of software conflicts.
* If you experience graphical corruption, make sure your graphics driver's control panel is not configured to override application settings.
1.2.1 Minimum Configuration:
Operating System: Windows® XP or Windows Vista® or Windows® 7 (all 32/64bit)
Processor: 2 Ghz Intel® Pentium® Core 2 Duo E4400 or higher
2.6 Ghz AMD Athlon™ X2 5000+ or higher
RAM: 1 GB for Windows® XP / 1.5 GB for Windows® Vista®, Windows® 7
Video card: NVidia™ GeForce® 8600GTS (512 VRAM)
ATI™ Radeon 2600XT (512VRAM) or better
512 MB DirectX® 9.0c–compliant card
with Shader Model 3.0 or higher
See Supported List 1.1.3 for more information
DVD-ROM: DVD-ROM (8x)
Hard Drive Space: 8 GB
Sound: DirectX 9.0c Compatible Sound Card with Latest Drivers
Internet: Broadband required for multiplayer and online features
Peripherals: Windows-compatible mouse required
1.2.2 Recommended Configuration:
Operating System: Windows® XP or Windows Vista® or Windows® 7
Processor: 2 Ghz Intel® Pentium® Core 2 Duo E6400 or higher
2.8 Ghz AMD Athlon™II X2 240 or higher
RAM: 2 GB for Windows® XP, Windows® Vista®, Windows® 7
Video card: NVidia™ GeForce® 8800GTX (1 GB VRAM)
ATI™ Radeon HD 3870 (1 GB VRAM) or better
Shader Model 3.0 or higher
See Supported List 1.1.3 for more information.
DVD-ROM: DVD-ROM (24x)
Sound: DirectX® 9.0c Compatible Sound Card 5.1 with Latest Drivers
Internet: Broadband required for multiplayer mode and online features
1.2.3 Supported Video Cards at Release Time:
NVIDIA GeForce® 8600 or higher
NVIDIA GeForce™ 9 Series
NVIDIA GeForce™ 200 Series
NVIDIA GeForce™ 400 Series
NVIDIA GeForce™ 500 Series
ATI® RADEON® HD 2600 or higher
ATI® RADEON® HD 3000 Series
ATI® RADEON® HD 4000 Series
ATI® RADEON® HD 5000 Series
ATI® RADEON® HD 6000 Series
For the most up-to-date minimum requirement listings, please visit the FAQ for
this game on our support website at http://support.ubi.com.
Might & Magic Heroes VI can be uninstalled from the Add/Remove Programs icon located in the Control Panel (Start->Settings->Control Panel). Locate the Might & Magic Heroes VI entry and click on the Change/Remove button, then follow the instructions on-screen to uninstall the game.
The Graphical Settings can directly impact the memory usage of the game. If your
computer lacks RAM memory, these settings should be lowered down accordingly.
The game has been tweaked to run well on both single and multi-core systems.
However, it will work best on a multi-core CPU and it is highly recommended to
experience the game to its full potential.
It is important to make sure the latest available drivers are installed.
If you experience any graphical problems, please update your video and motherboard drivers using the latest ones available. Links to the supported Graphics cards manufacturers and the most popular motherboard manufacturers’ websites are available at the end of this document.
If you experience any sound problems, please update your sound drivers using the latest ones available. Links to the most popular sound card manufacturers’ websites are available at the end of this document.
2.4. Installing DirectX 9.0c
Might & Magic Heroes VI requires DirectX runtime libraries from August 2009 or later to run properly. To get the latest version of DirectX, please visit:
http://www.microsoft.com/windows/directx
DirectX is also provided on the install disc in the folder Support\DirectX and automatically installed when you install Might & Magic Heroes VI.
If you receive an error message about missing DLL files, reinstall DirectX from the install disc or from the folder where the game has been installed to correct the problem.
Before contacting Ubisoft’s Technical Support Department, please first read through the manual and the README file which are both available on the game disc.
Please also browse the Ubisoft Support pages available at:
http://support.ubi.com
This is the best way to find answers to common issues seen with our games.
From this site, you will also be able to enter the Ubisoft Solution Center, where you can browse through our lists of Frequently Asked Questions, search our database of known problems and solutions. Our FAQ lists are available 24 hours a day, 7 days a week and contains the most up-to-date information available, including patches that can be downloaded free of charge. We update these pages on a daily basis, so please check here first for potential solutions to your problems.
To Contact Us:
IMPORTANT: Please make sure that your computer meets the minimum system requirements, as our support representatives will be unable to assist customers whose computers do not meet these criteria.
Whenever you contact the Technical Support Department, include the following information or have it at hand if you are calling:
• Complete product title (including version number).
• Exact error message reported (if applicable) and a brief description of the problem you’re encountering.
• Processor speed and manufacturer.
• Amount of RAM.
• Operating system and service pack installed.
• Video card that you are using and amount of RAM it has.
• Maker and speed of your DVD-ROM drive.
• Type of sound card you are using.
It is strongly recommended to generate a “DXDiag” (DirectX Diagnostic Tool) report from your computer that will contain all the information about the configuration of your system. Please include this report when contacting us through the Support interface.
To generate this report:
1. From Windows, click Start->Run (In Vista, just click Start)
2. In the Open box, type DXDIAG (In Vista, use the Start Search box) and press Enter.
3. Once the DXDIAG file is open, click on the "Save All Information..." button.
4. Click the save button to save the file as a text file on your Desktop.
Contact Us by Webmail: Due to high volumes of spam, viruses, and other non-support-related contacts, we no longer offer support via standard email.
You can send a webmail question from the Ubisoft Solution Center however.
Most webmail questions are responded to within two business days.
Return Policy: Please do not send any game returns directly to Ubisoft before contacting Technical Support. It is our policy t...
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