Compaq Presario 2500 Series Mobile PC.pdf

HP Pavilion ze5200 Notebook PC

HP Pavilion ze4200 Notebook PC

HP Pavilion ze4100 Notebook PC

Compaq Evo Notebook N1050v Series

Compaq Evo Notebook N1010v Series

Compaq Presario 2500 Series Mobile PC

Compaq Presario 2100 Series Mobile PC

Compaq Presario 1100 Series Mobile PC

Technology Code KE

Service Manual

¨ 2003 Hewlett-Packard Company

Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel,

Celeron, and Pentium are trademarks of Intel Corporation in the U.S. and/or other countries. All other product

names mentioned herein may be trademarks of their respective companies.

HP shall not be liable for technical or editorial errors or omissions contained herein or for incidental or

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products. Nothing herein should be construed as constituting an additional warranty.

This document contains proprietary information that is protected by copyright. No part of this document

may be photocopied, reproduced, or translated to another language without the prior written consent of

Hewlett-Packard Company.

Service Manual

First Edition January 2003

Reference Number: N1050v/N1010v/2500/2100/1100/ze5200/ze4200/ze4100

Document Part Number: 319733-001

Service Manual

Contents

Product Information...................................................................................................... 1-1

Features .......................................................................................................................................1-15

Operation.....................................................................................................................................1-18

Turning the Notebook On and Off .......................................................................................1-18

Checking the Status of the Notebook ...................................................................................1-19

Using Fn Hot Keys ...............................................................................................................1-20

Resetting the Notebook ........................................................................................................1-21

Specifications ..............................................................................................................................1-22

Internal Design ............................................................................................................................1-27

Removal and Replacement............................................................................................ 2-1

Disassembly Flowchart .................................................................................................................2-3

Removing the Battery (User-Replaceable)....................................................................................2-4

Removing a SDRAM Module (User-Replaceable) .......................................................................2-5

Removing the Wireless LAN Mini-PCI Card (User-Replaceable) ...............................................2-6

Removing the Hard Disk Drive (User-Replaceable).....................................................................2-7

Replacing Small Parts (User-Replaceable) ...................................................................................2-9

Removing the Keyboard Cover (User-Replaceable) ...................................................................2-10

Removing the Speaker Assembly (User-Replaceable)................................................................2-12

Removing the Keyboard (User-Replaceable)..............................................................................2-13

Removing the Switchboard PCA (User-Replaceable) ................................................................2-15

Removing the CD/DVD Drive (User-Replaceable) ....................................................................2-16

Removing the Display Assembly (Authorized Service Providers Only) ....................................2-17

Removing the Top Case (Authorized Service Providers Only) ..................................................2-20

Removing the Floppy Drive (Authorized Service Providers Only) ............................................2-22

Removing the Infrared (I/R) PCA (Authorized Service Providers Only) ...................................2-24

Removing the Heatsink (with Fan) (Authorized Service Providers Only)..................................2-26

Removing the CPU Module (Authorized Service Providers Only) ............................................2-28

Removing the Motherboard (Authorized Service Providers Only).............................................2-30

Replacing Components on a Bottom Case ..................................................................................2-34

Repairing the BIOS IC (Authorized Service Providers Only) ....................................................2-36

Removing Other Components (Authorized Service Providers Only) .........................................2-38

Troubleshooting and Diagnostics ................................................................................. 3-1

Support by Authorized Service Providers .....................................................................................3-1

Troubleshooting ............................................................................................................................3-2

Checking for Customer Abuse ...............................................................................................3-3

Troubleshooting the Problem .................................................................................................3-3

Verifying the Repair ...............................................................................................................3-4

Suggestions for Troubleshooting............................................................................................3-5

Diagnostic Tools .........................................................................................................................3-18

e-Diagtools Diagnostic Program ..........................................................................................3-18

Power-On Self-Test ..............................................................................................................3-19

Sycard PCCtest 450/460 PC Card (Optional).......................................................................3-25

Windows Management Instrumentation (WMI) ..................................................................3-26

BIOS Setup Utility ...............................................................................................................3-26

Service Manual

iii

Replaceable Parts........................................................................................................... 4-1

Reference Information .................................................................................................. 5-1

Password Removal Policy............................................................................................................. 5-1

Hewlett-Packard Display Quality Statement................................................................................. 5-2

Service Notes and Obsolete Parts ................................................................................................. 5-4

Figures

Figure 1-1. Front View ...................................................................................................................... 1-15

Figure 1-2. Back View ....................................................................................................................... 1-16

Figure 1-3. Bottom View ................................................................................................................... 1-17

Figure 1-4. Resetting the Notebook ................................................................................................... 1-21

Figure 1-5. Replaceable Module Diagram......................................................................................... 1-27

Figure 2-1. Disassembly Flow ............................................................................................................. 2-3

Figure 2-2. Removing the Battery ....................................................................................................... 2-4

Figure 2-3. Removing an SDRAM Module......................................................................................... 2-5

Figure 2-4. Removing the Mini-PCI Card ........................................................................................... 2-6

Figure 2-5. Removing the Hard Disk Drive......................................................................................... 2-7

Figure 2-6. Removing the Hard Disk Drive Tray ................................................................................ 2-8

Figure 2-7. Removing the Keyboard Cover....................................................................................... 2-11

Figure 2-8. Removing the Speaker Assembly.................................................................................... 2-12

Figure 2-9. Removing the Keyboard.................................................................................................. 2-14

Figure 2-10. Removing the Switchboard PCA .................................................................................. 2-15

Figure 2-11. Removing the CD/DVD Drive ...................................................................................... 2-16

Figure 2-12. Removing the Display Assembly .................................................................................. 2-18

Figure 2-13. Removing the Top Case ................................................................................................ 2-21

Figure 2-14. Removing the Floppy Drive ..........................................................................................2-23

Figure 2-15. Removing the I/R PCA ................................................................................................. 2-25

Figure 2-16. Removing the Heatsink (with Fan) ............................................................................... 2-26

Figure 2-17. Removing the CPU Module .......................................................................................... 2-29

Figure 2-18. Removing the Motherboard .......................................................................................... 2-31

Figure 2-19. Example of Serial Number Label .................................................................................. 2-34

Figure 2-20. Replacing the Antennas................................................................................................. 2-35

Figure 2-21. Removing a PCMCIA Door .......................................................................................... 2-35

Figure 2-22. Boot-Block Jumper ....................................................................................................... 2-37

Figure 3-1. Basic Troubleshooting Steps............................................................................................. 3-2

Figure 4-1. Exploded View.................................................................................................................. 4-2

Service Manual

Tables

Table 1-1. Notebook Products .............................................................................................................1-1

Table 1-2. Product Comparisons........................................................................................................1-13

Table 1-3. Activating Power Modes ..................................................................................................1-18

Table 1-4. Main Status Lights (front of notebook) ............................................................................1-19

Table 1-5. Keyboard Status Lights.....................................................................................................1-19

Table 1-6. Fn Hot Keys ......................................................................................................................1-20

Table 1-7. Specifications....................................................................................................................1-22

Table 1-8. Accessories .......................................................................................................................1-25

Table 1-9. Functional Structure Description ......................................................................................1-28

Table 2-1. Removal Cross-Reference ..................................................................................................2-1

Table 2-2. Required Equipment ...........................................................................................................2-2

Table 2-3. Recommended Screw Torque Values.................................................................................2-2

Table 2-4. Replacing Small Parts (User-Replaceable).........................................................................2-9

Table 2-5. Removing Components ....................................................................................................2-38

Table 3-1. ASP Support Options..........................................................................................................3-1

Table 3-2. Scope of Diagnostic Tools..................................................................................................3-5

Table 3-3. Troubleshooting Suggestions .............................................................................................3-6

Table 3-4. POST Terminal-Error Beep Codes ...................................................................................3-20

Table 3-5. POST Messages ................................................................................................................3-23

Table 3-6. Sycard PCCtest Commands ..............................................................................................3-25

Table 3-7. BIOS Setup Menus and Parameters..................................................................................3-27

Table 4-1. Replaceable Parts................................................................................................................4-3

Table 4-2. Accessory Replaceable Parts ............................................................................................4-11

Table 4-3. Part Number Reference.....................................................................................................4-12

Table 5-1. LCD Guidelines ..................................................................................................................5-3

Service Manual

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