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Maintenance and Service Guide
Maintenance and Service
Guide
HP Compaq nx7300 and nx7400 Notebook PC
Document Part Number: 410775-002
March 2007
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
 
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© Copyright
2006,
2007 Hewlett-Packard Development Company, L.P.
Microsoft, Windows, and Windows Vista are either trademarks or
registered trademarks of Microsoft Corporation in the United States or
other countries. Intel, Celeron, and Core are trademarks or registered
trademarks of Intel Corporation or its subsidiaries in the United States and
other countries. Bluetooth is a trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
HP Compaq nx7300 and nx7400 Notebook PC
Second Edition: March 2007
First Edition: May 2006
Document Part Number: 410775-002
Safety warning notice
overheating the computer, do not place the computer directly on your
lap or obstruct the computer air vents. Use the computer only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining
optional printer, or a soft surface, such as pillows or rugs or clothing, to
block airflow. Also, do not allow the AC adapter to contact the skin or a
soft surface, such as pillows or rugs or clothing, during operation. The
computer and the AC adapter complies with the user-accessible surface
temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).
Å WARNING: To reduce the possibility of heat-related injuries or of
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Contents
1 Product Description
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–5
1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–6
1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–7
1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–20
2Troubleshooing
2.1 Starting Computer Setup . . . . . . . . . . . . . . . . . . . . . . 2–1
Navigating and selecting in Computer Setup . . . . . . 2–2
Restoring Factory Settings in Computer Setup. . . . . 2–3
File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Diagnostics Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
System Configuration Menu . . . . . . . . . . . . . . . . . . . 2–7
2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–10
Maintenance and Service Guide
iii
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Contents
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2
3.3 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14
3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–16
3.5 Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 3–18
3.6 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–21
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7
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Maintenance and Service Guide
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