Trouble Shooting Guide.pdf

Troubleshooting Guide

- mechanical -

Satio

U1i,U1a,U_1

1230-3682 Rev 1

Troubleshooting Guide (mech)

CONTENTS

1 Problem Areas ................................................................................ 4

1.1 Power...................................................................................................... 4

1.1.1 Will not power on or will switch off randomly ........................................... 4

1.2 Display.................................................................................................... 6

1.2.1 Graphic & Illumination ................................................................................ 6

1.3 Touch Panel ........................................................................................... 7

1.3.1 Touch Panel no response ........................................................................... 7

1.4 Illumination ............................................................................................ 8

1.4.1 Camera Key.................................................................................................. 8

1.4.2 End, Send & Center Key.............................................................................. 8

1.4.3 Flash LEDs ................................................................................................... 8

1.4.4 Switch-On LED............................................................................................. 9

1.5 Keys ...................................................................................................... 10

1.5.1 Camera Key................................................................................................ 10

1.5.2 On/Off Key.................................................................................................. 10

1.5.3 Side Keys ................................................................................................... 10

1.5.4 Send, End & Center Key............................................................................ 11

1.6 Audio .................................................................................................... 12

1.6.1 Microphone ................................................................................................ 12

1.6.2 Receiver...................................................................................................... 12

1.6.3 Loudspeaker .............................................................................................. 13

1.7 Vibrator................................................................................................. 14

1.7.1 Vibrator not generating alerts .................................................................. 14

1.8 Camera ................................................................................................. 15

1.8.1 Rear camera defects.................................................................................. 15

1.8.2 Front camera defects ................................................................................ 15

1.8.3 Camera Cover Sensor performance......................................................... 16

1.9 Accelerometer ..................................................................................... 17

1.9.1 Accelerometer test fails ............................................................................ 17

1.10 Memory Card ....................................................................................... 18

1.10.1 Memory Card not detected ....................................................................... 18

1.11 FM Radio .............................................................................................. 19

1.11.1 No/Poor FM Radio reception .................................................................... 19

1.12 Real Time Clock................................................................................... 20

1.12.1 Real Time Clock test fails ......................................................................... 20

1.13 SIM ........................................................................................................ 21

1.13.1 SIM not detected ........................................................................................ 21

1.13.2 Incorrect SIM indicated ............................................................................. 21

1.14 Charging............................................................................................... 22

1.14.1 Battery will not charge .............................................................................. 22

1.15 Bluetooth, GPS & W-LAN ................................................................... 23

1.15.1 Bluetooth,GPS & W-LAN malfunctions.................................................... 23

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Troubleshooting Guide (mech)

1.16 Network & Signal................................................................................. 24

1.16.1 No/Poor signal ........................................................................................... 24

1.17 HandsFree by Wire.............................................................................. 25

1.17.1 Connection to Portable HandsFree fails.................................................. 25

1.18 Data Communication .......................................................................... 26

1.18.1 Data transfer via System Connector fails................................................ 26

2 History ........................................................................................... 27

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Troubleshooting Guide (mech)

1 Problem Areas

1.1 Power

1.1.1 Will not power on or will switch

off randomly

Check:

Check whether the phone vibrates and the switch-on

indicator (b) illuminates after the power key (a) is depressed.

Action:

If activation of the vibrator and the switch-on indicator

illumination is detected, refer to section 1.2 ‘Display’.

Check:

Inspect the contact pads on the Battery.

Action:

1. If dirty or oxidized – clean the pads.

2. If damaged – replace the Battery.

Check:

Inspect the battery connector.

Action:

1. If dirty or oxidized – clean the connector.

2. If adhesive is detected on the contact pins, use an eraser

to gently rub off the adhesive.

3. Send to higher level of repair.

Check:

Inspect the FPC Receiver connector.

Action:

1. If not properly connected to the PCB – disconnect and

reconnect it.

2. If dirty or oxidized – clean the male and female sides of

the BtB connectors.

3. If damaged – replace it.

4. Send to higher level of repair.

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Troubleshooting Guide (mech)

Problem Areas: Power

Check:

Inspect the On/Off Key (a) and key dome (b) on the FPC

Receiver.

Action:

1. If dirty or oxidized – clean it.

2. If damaged – replace the On/Off Key or the FPC

Receiver.

3. Send to higher level of repair.

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