compaq 800 presario 3000.pdf

Maintenance and Service Guide

Compaq 800 Notebook Series

Compaq Presario 3000 Series Mobile PC

Document Part Number: 307503-002

January 2003

This guide is a troubleshooting reference used for maintaining

and servicing the notebook. It provides comprehensive

information on identifying notebook features, components, and

spare parts, troubleshooting notebook problems, and performing

notebook disassembly procedures.

Microsoft and Windows are trademarks of Microsoft Corporation in the U.S.

and/or other countries. Intel, Pentium, and SpeedStep are trademarks of Intel

Corporation in the U.S. and/or other countries. All other product names

mentioned herein may be trademarks of their respective companies.

HP shall not be liable for technical or editorial errors or omissions contained

herein or for incidental or consequential damages in connection with the

furnishing, performance, or use of this material. The information in this

document is provided “as is” without warranty of any kind, and is subject to

change without notice. The warranties for HP products are set forth in the

express limited warranty statements accompanying such products. Nothing

herein should be construed as constituting an additional warranty.

Maintenance and Service Guide

Second Edition January 2003

First Edition November 2002

Document Part Number: 307503-002

Contents

1 Product Description

1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–10

1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–12

1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . 1–13

1.5 Notebook External Components . . . . . . . . . . . . . . 1–14

1.6 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 1–24

2 Troubleshooting

2.1 Computer Setup and Diagnostics Utilities . . . . . . . . 2–1

Selecting Computer Setup or

Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Selecting from the File Menu. . . . . . . . . . . . . . . . . . 2–3

Selecting from the Security Menu . . . . . . . . . . . . . . 2–4

Selecting from the Advanced Menu. . . . . . . . . . . . . 2–5

2.2 Using Compaq Diagnostics . . . . . . . . . . . . . . . . . . . 2–7

Obtaining, Saving, or Printing

Configuration Information . . . . . . . . . . . . . . . . . . . . 2–7

Obtaining, Saving, or Printing Diagnostic

Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

2.3 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . 2–10

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iii

Contents

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Notebook System Major Components . . . . . . . . . . . 3–2

3.3 Miscellaneous Plastics/Hardware

Kit Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10

3.4 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . 4–4

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . 4–5

4.7 Grounding Equipment and Methods . . . . . . . . . . . . 4–6

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2

5.3 Preparing the Notebook for Disassembly. . . . . . . . . 5–4

5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–9

5.5 Memory Expansion Board . . . . . . . . . . . . . . . . . . . . 5–9

5.6 Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12

5.7 LED Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . 5–13

5.8 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15

5.9 Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18

5.10 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21

5.11 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22

5.12 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–24

5.13 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27

Maintenance and Service Guide

Contents

5.14 1394 Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–32

5.15 Modem Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–34

5.16 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–36

5.17 Real Time Clock (RTC) Battery . . . . . . . . . . . . . . 5–38

6 Specifications

A Connector Pin Assignments

B Power Cord Set Requirements

3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1

General Requirements . . . . . . . . . . . . . . . . . . . . . . . B–1

Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2

C Screw Listing

Index

Maintenance and Service Guide

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