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Taking Minutes
of Meetings
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CREATING SUCCESS
CREATING SUCCESS
Taking Minutes
of Meetings
Second edition
Joanna Gutmann
London and Philadelphia
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Publisher’s note
Every possible effort has been made to ensure that the information contained in this
book is accurate at the time of going to press, and the publishers and authors cannot
accept responsibility for any errors or omissions, however caused. No responsibility
for loss or damage occasioned to any person acting, or refraining from action, as a
result of the material in this publication can be accepted by the editor, the publisher or
the author.
First published in 2001
Second edition 2006
Reprinted 2006, 2007
Apart from any fair dealing for the purposes of research or private study, or criticism or
review, as permitted under the Copyright, Designs and Patents Act 1988, this publica-
tion may only be reproduced, stored or transmitted, in any form or by any means, with
the prior permission in writing of the publishers, or in the case of reprographic repro-
duction in accordance with the terms and licences issued by the CLA. Enquiries
concerning reproduction outside these terms should be sent to the publishers at the
undermentioned addresses:
120 Pentonville Road
525 South 4th Street, #241
London N1 9JN
Philadelphia PA 19147
United Kingdom
USA
www.kogan-page.co.uk
© Joanna Gutmann, 2001, 2006
The right of Joanna Gutmann to be identified as the author of this work has been
asserted by her in accordance with the Copyright, Designs and Patents Act 1988.
ISBN-10 0 7494 4559 9
ISBN-13 978 0 7494 4559 1
The views expressed in this book are those of the author, and are not necessarily the
same as those of Times Newspapers Ltd.
British Library Cataloguing-in-Publication Data
A CIP record for this book is available from the British Library.
Library of Congress Cataloging-in-Publication Data
Gutmann, Joanna.
Taking minutes of meetings / Joanna Gutmann.-- 2nd ed.
p. cm. -- (Creating success series)
ISBN 0-7494-4559-9
1. Business meetings. 2. Business communication. 3. Minutes. Corporate.
4. Business records. I. Title. II. Series: Creating success.
HF5734.5.G88.2006
658.4’56--dc22
2006001615
Typeset by Jean Cussons Typesetting, Diss, Norfolk
Printed and bound in Great Britain by MPG Books Ltd, Bodmin, Cornwall
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Contents
Introduction
1
1.
Background
5
2.
Arranging a meeting
14
3.
Sections of a meeting
21
4.
Agenda
29
Agenda styles 31
5.
Personal preparation
42
6.
Creating the right environment
48
7.
Attending the meeting
52
8.
Taking notes
62
The message, not the words 69
9.
Structuring notes
74
10.
Writing up the minutes
83
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