Comunicating the American way - a guide to U.S. business comunications.PDF - Business English - Benoblanco

Communicating the

American Way

A Guide to U.S. Business Communications

Elisabetta Ghisini

Angelika Blendstrup, Ph.D.

20660 Stevens Creek Blvd., Suite 210

Cupertino, CA 95014

a retrieval system, or transmitted by any means electronic,

mechanical, photocopying, recording, or otherwise without written

permission from the publisher. No patent liability is assumed with

respect to the use of the information contained herein. Although every

precaution has been taken in the preparation of this book, the

publisher and author(s) assume no responsibility for errors or

omissions. Neither is any liability assumed for damages resulting from

the use of the information contained herein.

First Printing: January 2008

Paperback ISBN: 1-60005-073-5 (978-1-60005-073-2)

Place of Publication: Silicon Valley, California, USA

Paperback Library of Congress Number: 2007941183

eBook ISBN: 1-60005-074-3 (978-1-60005-074-9)

Trademarks

All terms mentioned in this book that are known to be trademarks or

service marks have been appropriately capitalized. Happy About®

cannot attest to the accuracy of this information. Use of a term in this

book should not be regarded as affecting the validity of any trademark

or service mark.

Warning and Disclaimer

Every effort has been made to make this book as complete and as

accurate as possible, but no warranty of fitness is implied. The

information provided is on an “as is” basis. The authors and the

publisher shall have neither liability nor responsibility to any person or

entity with respect to an loss or damages arising from the information

contained in this book.

“After living in the U.S. for 6.5 years, I still find the content and the

advice this book gives very helpful in my everyday business. I wish I

had had a book like this when I first moved here. It is a fun read and

it explains in accessible English what to watch out for to avoid

embarrassing misunderstandings.”

Emmanuel Delorme, Marketing Manager,

Analog Devices

“Communication is paramount to achieving business success in the

U.S. By reading this book you will greatly enhance your chances to

reach your business goals here. A 'must read' in an increasingly

global environment, this book will guide foreign professionals to

navigate the U.S. cultural communications code. Thumbs up to the

authors for providing insights and effective tips and showing the

readers how to really communicate the American way.”

Antoine Hugoo, Director U.S. Operations,

Apec International Programs,

A French Professionals Employment Agency

“Whether they live in India, China, Russia or Brazil, global

professionals know that their daily interactions with American

employers or customers are a minefield of potential misunder-

standings and missed opportunities. This hands-on book shows them

how to communicate and truly connect with their U.S. colleagues.

Presentations, meetings, phone calls—and more: this book covers all

you need to know to fit in smoothly into the American workplace.”

Markus Hoenever, CEO,

Bloofusion, Germany

Comunicating the American way - a guide to U.S. business comunications.PDF

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